We're here to assist you and provide answers to any questions you may have.
Shipment and Delivery
Yes, it is necessary for you to be present to inspect the delivery and sign for its good order and condition. This is due to the heavy and awkward size of the sit-stand desks, which increases the risk of damage during transit. If you cannot be there, consider arranging an Authority to Leave or have someone present to inspect and sign on your behalf. Please note that the company cannot be held responsible for damage or missing items if an Authority to Leave is granted.
If you receive a damaged item, please take a few photos and contact us as soon as possible through email or phone. Our customer support team will assist you in resolving the issue on a case-by-case basis and strive to ensure a swift resolution. We are committed to providing the best possible customer experience and will do everything we can to help.
We work closely with our shipping partners to monitor all deliveries and ensure they are delivered on time. However, delivery times are only estimated and may sometimes be delayed. If you are concerned about the delivery of your item, please contact our customer support team through email or phone. We will be happy to check the status of your delivery and provide you with an update.
The dispatch time for in-stock items is 7-10 business days. For pre-ordered items, they will be dispatched within 7-10 business days of the listed arrival date. Please check the product page carefully before making a purchase. Custom desks have a lead time of 20 business days, not including shipping time.
We will make every effort to accommodate your preferred delivery time by passing on your request to our shipping partners. Please leave a note with your preferred delivery time when placing your order, and we will make sure it is passed on to the carriers. However, please note that delivery times are estimated and may vary based on various factors.
We work closely with our shipping partners to monitor all deliveries and ensure they are delivered on time. However, delivery times are only estimated and may sometimes be delayed. If you are concerned about the delivery of your item, please contact our customer support team through email or phone. We will be happy to check the status of your delivery and provide you with an update.
Standing Desk
The installation of the Single Sit Stand Desk is straightforward and can be done with just 4 screws for the frame and 8 for the feet. All necessary fixings are provided, including self-tapping timber screws for alternate leg placement. The desk is pre-drilled and doesn't require any electric tools. It's recommended to allow 45 minutes for assembly with the help of a second person, as the components are solid steel and can be heavy. Clear instructions are included, and our customer support team is available for any assistance needed.
Get easy-to-follow setup instructions here.
Yes, cable management clips for the desk's electronics are included with the Single Sit Stand Desk. Additionally, all of our cable management options are compatible with this desk.
For larger desk tops, we recommend purchasing our Dual Sit Stand Desks.
The installation time for the Dual Sit Stand Desks is estimated to be around 45 minutes. The desk consists of a lifting system and a desktop, which needs to be assembled. Each leg requires the attachment of 6 screws to the cross frame and 4 additional screws for the foot. The screws are self-tapping and are included in the package. It is advisable to have two people assist with the setup as the parts are heavy and unwieldy.
Please note that the Dual Sit Stand Desks are pre-drilled and do not require any electrical tools for assembly. You can refer to the installation guide for detailed instructions.
We have a desk to suit everyone, our strongest frame can lift up to 300kg!
Our products at Eazy Desk are covered under our limited warranty against any defects in material or workmanship. This warranty provides coverage as follows:
- Dual Melamine Sit Stand Desk - a 5-year warranty for the frame only.
- Dual Bamboo Sit Stand Desk - a 5-year warranty for the frame only.
- Single Sit Stand Desk - a 3-year warranty for the frame only.
Gaming Desk
L-shaped desks provide ample surface space and create an enveloping gaming environment. They are ideal for gamers who require multiple monitors and a lot of equipment, or for those who also use the desk for work purposes. An L-shaped gaming desk optimizes your setup with a spacious and extended gaming surface.
An ideal gaming desk should have a minimum size of 1200mm in width and 650mm in depth. Gamers tend to prefer larger desks to accommodate their equipment, including multiple monitors, controllers, and other peripherals. Room to move and access additional buttons and controls is also important, as well as ensuring adequate arm and wrist comfort during extended gaming sessions. To ensure the best posture, it's crucial that the desk fits your body, allowing your feet to reach the floor comfortably when seated.
Monitor Arms
When buying a monitor arm, keep these aspects in mind:
- VESA compatibility: Make sure your monitor has a VESA pattern of either 75x75mm or 100x100mm.
- Monitor quantity and size: Choose between dual or single monitor arms based on the number and size of your monitors. Many users opt for two single mounts for more flexibility.
- Monitor weight: Check the weight range for each product in the "Helpful Information" tab. We also offer heavy-duty options for monitors weighing 11kg or more.
- Mounting options: All our monitor arms can be mounted with a desk clamp or through the desk with a grommet.
- Additional accessories: We offer laptop mounts and other storage accessories to maximize desk space in the "Standing Desk Accessories" section.
The Eazy Single Monitor Arm is compatible with monitors with a standard VESA mounting plate of either 75mm or 100mm.
The monitor arm is compatible with desks 5-50mm thick with a clamp and 5-60mm thick with a desk mount.
Mac users can use a VESA adapter. You can contact the store where you bought your Mac for more information.